Terms & Conditions

 

THIS IS A LEGAL CONTRACT BETWEEN YOU AND CLASSIC CREATION

This Site Access and Purchase Agreement (this Agreement) is a legal contract between you and Classic Creation and contains the terms and conditions for access to and use of the website and marketplace located at www.creation.my (the Site).

CLICKING THE ACCEPT BUTTON UPON REGISTRATION AND/OR DURING CHECKOUT CONSTITUTES YOUR ACCEPTANCE OF THIS USER AGREEMENT AND YOUR AGREEMENT TO BE BOUND BY THIS USER AGREEMENT. IF YOU DO NOT AGREE TO ANY TERM IN THIS USER AGREEMENT, DO NOT CONTINUE TO ACCESS AND USE THIS SITE. 

1. AMENDMENTS AND CHANGES
1.1 Changes to Site and Marketplace. Classic Creation shall have the right at any time to change or discontinue any aspect or feature of the Site, including, but not limited to, services, products, content, hours of availability, and equipment needed for access or use.

1.2 Changes to Agreement Terms. Classic Creation shall have the right at any time to change, modify, add or delete the terms and conditions applicable to your use of the Site.

2. YOUR MEMBERSHIP
2.1 The Marketplace. Classic Creation operates an online marketplace that enables Members to view and purchase products and services (the Marketplace). Except for certain circumstances, each product available on the Marketplace (Products) is offered for a defined and limited period of time determined by Classic Creation.

2.2 Registration as a Classic Creation Member Required. Only Classic Creation Members may participate in the Marketplace. In order to become a Member, you must agree to this Agreement and all terms and agreements incorporated in this Agreement, not be a Minor, and provide us with your name, address, phone number, and email address, as well as any other identification information required by our policies or that we may request from time to time.

2.3 Age Minimum. Children under the age of 18, or is legally a Minor, may not become a Classic Creation Member, use the Site or authorize transactions on the Site.

2.4 Your User Name and Password. As part of the registration process, you will choose your own user name and password. You will be responsible for maintaining the confidentiality of that password and for restricting access to your computer. You agree that you are solely responsible for all activities that occur under your user name and password.

2.5 Notwithstanding any provisions in this Agreement, you agree that you will not invalidate or cause to be invalidated any payment you have made to Classic Creation by reason of the unauthorised, unlawful or fraudulent use of your username, password or credit card as these are under your sole responsibility, control and use. Neither shall you claim that you have had no knowledge of any transactions with Classic Creation as a reason for your invalidation of your payment.

3. BASIC USAGE RULES: YOUR USE OF THE SITE AND MARKETPLACE
3.1 Postings. You shall use the Site for lawful purposes only. You shall not post or transmit through the Site any material which violates or infringes in any way upon the rights of others, which is unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane or otherwise objectionable, which encourages conduct that would constitute a criminal offense, gives rise to civil liability or otherwise violates any law, or which, without Classic Creation's express prior approval, contains advertising or any solicitation with respect to products or services. You shall not upload, post or otherwise make available on the Site any material protected by copyright, trademark or other proprietary right without the express permission of the owner of the copyright, trademark or other proprietary right and the burden of determining that any material is not protected by copyright rests with you. You shall be solely liable for any damage resulting from any infringement of copyrights, proprietary rights, or any other harm resulting from such a submission. By submitting material to any public area of the Site, you automatically grant, or warrant that the owner of such material has expressly granted Classic Creation the royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate and distribute such material (in whole or in part) worldwide and/or to incorporate it in other works in any form, media or technology now known or hereafter developed for the full term of any copyright that may exist in such material. You also permit any other user to access, view, store, or reproduce the material for that user’s personal use. You hereby grant Classic Creation the right to edit, copy, publish and distribute any material made available on the Site by you. We strongly forbid the use of any offensive images such as pornography. Any images Classic Creation finds offensive will be deleted, and the members using such images may be suspended. Any conduct by you that in Classic Creation's discretion restricts or inhibits any other user from using or enjoying the Site will not be permitted. You shall not use the Site to advertise or perform any commercial solicitation, including, but not limited to, the solicitation of users to become subscribers of other on-line services.

3.2 Our Content. The Site contains copyrighted material, trademarks and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music and sound, and the entire contents of the Site are copyrighted. You may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part. You may only download copyrighted material for your personal use such as for the reselling of items purchased from Classic Creation. Except as otherwise expressly permitted under copyright laws, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material will be permitted without the express permission of Classic Creation and the copyright owner. In the event of any permitted copying, redistribution or publication of copyrighted material, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. You acknowledge that you do not acquire any ownership rights by downloading copyrighted material.

3.3 Zero Tolerance on Fraud. CLASSIC CREATION HAS ZERO TOLERANCE FOR ONLINE FRAUD. Every time you log in to the Site, your IP address is recorded. This information can be used against fraudulent buyers. Any acts of online fraud or suspicions thereof, should be immediately reported to Classic Creation. Classic Creation will notify and assist the appropriate law enforcement agencies in any case where there is suspicion of fraudulent use of our Marketplace. Classic Creation will terminate and ban the user on the first offense. Classic Creation will also maintain and enforce a blacklist to chronicle fraudulent users.

3.4 Compliance with Laws and Fraud. The Site and Marketplace only may be used for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding use of the Marketplace, including in regard to purchasing Products. You may not register under a false name or use an invalid or unauthorized credit card. You may not make purchases under a false name, impersonate any participant, or use another participant’s password(s). Such fraudulent conduct is a violation of federal and state laws. Fraudulent conduct may be reported to law enforcement, and Classic Creation will cooperate to ensure that violators are prosecuted to the fullest extent of the law.

4. PRIVACY, MONITORING AND DISCLOSURE, BREACH
4.1 Your Privacy. Except as authorized herein and unless otherwise authorized or consented, you agree not to use any information regarding other participants which is accessible from the Site or disclosed to you by Classic Creation except to enter into and complete transactions. You agree not to use any such information for purposes of solicitation, advertising, unsolicited e-mail or spamming, harassment, invasion of privacy, otherwise objectionable conduct or otherwise inconsistent with our Privacy Policy.

4.2 Disclosure of Information. As permitted by applicable law, Classic Creation reserves the right to report any activity that it suspects violates any law or regulation to appropriate law enforcement officials, regulators, or other third parties. In order to cooperate with information requests, to protect Classic Creation's systems and customers, to allow users to resolve disputes, or to ensure the integrity and operation of Classic Creation’s business and systems or other purposes deemed reasonable by Classic Creation, Classic Creation may access and disclose any information it considers necessary or appropriate, including, without limitation, user contact details, IP addressing and traffic information, usage history and posted content.

4.3 Email and Mobile Text Anti-Spam Policy. It is Classic Creation's policy not to send commercial email or mobile text notifications to individuals who have not asked to receive such email from Classic Creation, or to receive such email from a third party that may market on Classic Creation's behalf. If you receive an unsolicited commercial email from Classic Creation, and would like to stop receiving such emails in the future, you can click on the "opt-out" or "unsubscribe" link at the bottom of the email or send an email to Classic Creation. Please note that it may take up to 10 days to process your request. For mobile text notifications simply reply STOP to the text message.

5. RIGHTS OF CLASSIC CREATION
5.1 Breach. Without limiting other remedies, Classic Creation may immediately issue a warning, temporarily suspend, indefinitely suspend or terminate your access to the Site and refuse to provide services to you: (a) if you breach this User Agreement or the documents it incorporates by reference; (b) if Classic Creation is unable to verify or authenticate any information you provide to Classic Creation; or (c) if Classic Creation believes that your actions may cause legal liability for you, other Classic Creation users, or Classic Creation.

5.2 Termination. Classic Creation may terminate this Agreement or your access to the Site at any time in the event of any conduct by you which Classic Creation, in its sole discretion, considers to be unacceptable.

6. PAYMENT
6.1 General Payment Policies

(a)Payment in Malaysian Ringgit Only. All payments for Products must be made in Malaysian currency.

(b) All Purchases Will Be Subject to Purchase Orders. All of your purchases and amounts owed for those purchases will be presented to you upon your checkout and stored in your My Account Control Center for 90 days from the completed date of purchase. Classic Creation will use its commercially reasonable efforts to post and make available to you your purchase orders no later than one (1) hour after Classic Creation accepts your payment.

(c) Payment Due Immediately. Unless agreed by Classic Creation for alternative payment methods, payment on any Product is due promptly.

(d) Your Transactions and Obligations. By entering into this Agreement and buying a product, the customer agrees to complete the transaction. In which case, the customer will be held accountable if they do not fulfill this obligation. If payment is not made, membership privileges may be subject to suspension and Classic Creation maintains the right to cancel outgoing invoices at their own discretion. Reasons for such actions include but are not limited to unresolved chargeback issues, an undeliverable address, or the refusal to pay custom or other statutory fees.

(e) Customs on International Shipments. You are solely responsible to pay all customs fees on packages shipped out of Malaysia. You are solely responsible for understanding and complying with your local customs laws, duties, regulations and restrictions. In addition, for returned packages, you will pay all customs fees incurred during the shipping process.

6.2 Restocking Fees
(a) All packages that are refused by the customer or returned as undeliverable wiil automatically be assessed a Restocking Fee, which shall be 15% of cost of Product for Malaysian customers and 25% for International customers.

(b) The respective Restocking Fees, shipping and other charges will apply for any Product or package which Classic Creation determines in its sole discretion substantially conformed to the Listing Page description, but was nevertheless returned under false or erroneous claims.

6.3 Classic Creation's Rights If Payment Not Received In Full.
You promise that any payment method selected by you when purchasing a Product shall enable you to make full and immediate payment. In the event that your chosen payment method does not enable you to make full and immediate payment for any reason, including without limitation insufficient funds or credit decline, Classic Creation may in its sole and absolute discretion cancel your purchase. At Classic Creation’s sole discretion, but without any obligation, alternate payment methods may be arranged.

6.4 Payment Methods
(a)Accepted Payment Forms. Classic Creation currently accepts:

(i) Visa
(ii) MasterCard
(iii) Funds transfer through Internet Banking
(iv) Physical transfer of cash into Classic Creation’s bank account
(v) Certain third party payment services, including PayPal.

(b) Third Parties. You agree that any payments made to Classic Creation through any third party payment service, such as PayPal, credit card issuer, or any other party, will be an agreement between you and the third party. CLASSIC CREATION WILL HAVE NO ROLE OR RESPONSIBILITY IN ANY RELATIONSHIP BETWEEN YOU AND A THIRD PARTY PAYMENT SERVICE. ANY INFORMATION ABOUT THE SERVICES OF A THIRD PARTY PAYMENT SERVICE PROVIDED ON THIS SITE IS FOR CONVENIENCE ONLY. CLASSIC CREATION MAKES NO WARRANTY ABOUT THE ACCURACY OR COMPLETENESS OF SUCH INFORMATION.

7. SALES
7.1 Sales Tax Requirements. Companies selling over the Internet are subject to the same sales tax collection requirements as any other retailers.

7.2 Your Obligations. Should Classic Creation fall into a taxable bracket in the future, sales or equivalent taxes to be borne by you shall be clearly shown at the checkout stage of your purchase.

8. SHIPPING & DELIVERY
8.1 General Shipping Policies

(a) Available Shippers:

(i) Domestic. All domestic orders (Products shipped within Malaysia) will be shipped by either Skynet or any other shippers as may be decided by Classic Creation from time to time.

(ii) International. All international orders (Products shipped outside of Malaysia) will be shipped by FedEx International or any other shippers as may be decided by Classic Creation.

(b) Time to Ship.
Classic Creation will not ship Products or begin to provide services until full payment for such Products or services is received. Classic Creation will deliver Products to the shipper within five (5) business days of receiving payment for such Products. During peak season, your order may take longer to ship. Additional services such as ring resizing or gem and jewelry reports may delay your order up to seven (7) additional days.

(c) No Shipping Warranty. Classic Creation makes no warranty, express or implied, about the ability of any shipping company to deliver any package in a specified amount of time. Any delays in shipping are the responsibility of the shipping company.

(d) Shipping Not Refundable. Shipping is non-refundable in any event, unless the Product does not substantially conform to the Listing Page description of such Product.

(e) No Signature Release. We will not authorize any shipper to deliver any Product without an authorized recipient signature. Accordingly, if you or your designees are unavailable to sign for any Product package, it will be retained by the shipper for further delivery or follow up by you or your designee. [In the event you have a signature release waiver on file with FedEx, Classic Creation will not be held liable for missing or non-delivered Product(s)].

(f) Separation. We reserve the right to ship Products from a single order in separate packages if the order contained services or if there are applicable size and item number limitations as set forth in this Agreement or imposed by the shipper. Any separately shipped packages may result in additional shipping charges.

9. INTERNATIONAL SHIPMENTS
(a) Options. All International orders will be shipped through FedEx International or any other shippers as decided by Classic Creation. Delivery may take as long as 3-4 weeks.

(b) Customs. You are solely responsible for all customs fees and duties on your package. Please consult your local Customs Office for duties, regulations, and restrictions.

10. CHARGES FOR REFUSED AND UNDELIVERABLE PACKAGES
10.1 Restocking Fee
(a) Domestic orders that are refused by the customer or are returned to Classic Creation as undeliverable will automatically be assessed a restocking fee of 15% of cost of Product.

(b) International orders that are refused by the customer or undeliverable may have customs duties and fees that must be paid in order to have the refused merchandise returned to Classic Creation. In these instances upon return of the Product to Classic Creation, a 25% restocking fee will be applied to cover any customs and duties incurred. Any cash balances after 25% restocking fee is applied will be refunded to the customer in a timely manner.

10.2 Returned Surcharge and Re-Delivery Fee
(a) Domestic orders that are refused by the customer or are returned to Classic Creation as undeliverable will automatically be assessed a Returned Surcharge and Re-Delivery Fee of between 100% and 350% of the original shipping cost based on the place of re-delivery as imposed by the courier company. (Customers who had originally qualified for free shipping shall be similarly assessed for subsequent re-delivery). 

(b) International orders that are refused by the customer or are returned to Classic Creation as undeliverable are not available for reshipment.


11. TRACKING YOUR SHIPMENT
Once your order is shipped and subject to the shipper's rules and policies, you will receive an email informing you of a Tracking Number of your shipment. You may check the status if your shipment at the shipper's website that will be provided in our email.

12. ESTIMATED DELIVERY TIME
Once Classic Creation delivers your package with a shipper, the shipper provides an estimated delivery date based on the shipping method you selected and other market and environmental factors.

13. LOST PACKAGES.
If you do not receive your package, you must file a claim with Classic Creation within the time period stipulated here below . Classic Creation will not be held liable under any circumstance for lost packages if the customer does not contact Classic Creation within  the stipulated time. Please email all claims issues to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

(a) Domestic Customers. You must file a claim within 48 hours from the estimated delivery date of your package.

(b) International Customers. You must file a claim within 96 hours from the estimated delivery date of your package. (You are advised to first check with your local Customs if any of your package has been held up for clearance). 

14. RETURNS: CUSTOMERS' RIGHTS AND OBLIGATIONS
14.1 You agree that goods purchased cannot be returned or refunded in any event other than as provided by Classic Creation"s Limited Warranty or as stipulated herein.

14.2 You agree that the onus is on you to inspect upon delivery of your package for missing or damaged items if you see or suspect that the package has been tampered with or damaged in transit, and immediately return the package to the courier company personnel only if items  are missing or damaged. 

14.3 Within 48 hours of your return, you shall contact Classic Creation detailing out the reasons behind your return of your suspect package.

14.4 Upon receipt and acceptance of your return by Classic Creation, you have a choice of a Return Credit that shall be credited to your account to be used any time for future purchases, or, a Money Refund that shall be issued back to you in the form of your original payment.

15. LIMITED WARRANTY
We disclaim all warranties, express or implied, of every kind and nature on any Product, service or the Marketplace, except as set forth in this Agreement, including the Classic Creation Limited Warranty.

16. NO WARRANTIES.
THE SITE IS PROVIDED ON AN "AS IS" BASIS. CUSTOMERS USE OF THE SITE IS AT CUSTOMER’S OWN AND SOLE RISK. CLASSIC CREATION MAKES NO OTHER REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION:

(a)THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT;

(b) THAT THE SITE WILL MEET YOUR REQUIREMENTS, WILL ALWAYS BE AVAILABLE, ACCESSIBLE, UNINTERRUPTED, TIMELY, AND SECURE OR OPERATE WITHOUT ERROR;

(c) THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED ON THE SITE WILL BE AS REPRESENTED BY SELLERS, AVAILABLE FOR SALE AT THE TIME OF OFFER, LAWFUL TO SELL, OR THOSE THIRD PARTIES WILL PERFORM AS PROMISED.

(d) ANY IMPLIED WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE; AND ANY OBLIGATION, LIABILITY, RIGHT, CLAIM OR REMEDY IN TORT, WHETHER OR NOT ARISING FROM THE NEGLIGENCE OF CLASSIC CREATION.

(e) TO THE FULL EXTENT PERMISSIBLE UNDER APPLICABLE LAWS, CLASSIC CREATION DISCLAIMS ANY AND ALL SUCH WARRANTIES. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, WHICH YOU OBTAIN FROM CLASSIC CREATION OR THROUGH THE USE OF SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT.

17. DISCLAIMERS
(a)YOU EXPRESSLY AGREE THAT USE OF THE SITE IS AT YOUR SOLE RISK.THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION. YOU SPECIFICALLY ACKNOWLEDGE THAT CLASSIC CREATION IS NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER SUBSCRIBERS OR THIRD-PARTIES AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH YOU.

(b) IN NO EVENT WILL CLASSIC CREATION BE LIABLE FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, AND CONSEQUENTIAL OR PUNITIVE DAMAGES, OR LOST PROFITS ARISING OUT OF THE USE, OF OR INABILITY TO USE THE SITE.

(c) IN ADDITION TO THE TERMS SET FORTH ABOVE NEITHER CLASSIC CREATION, NOR ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS SHALL BE LIABLE REGARDLESS OF THE CAUSE OR DURATION, FOR ANY ERRORS, INACCURACIES, OMISSIONS, OR OTHER DEFECTS IN, OR UNTIMELINESS OR UNAUTHENTICITY OF, THE INFORMATION CONTAINED ON THE SITE, OR FOR ANY DELAY OR INTERRUPTION IN THE TRANSMISSION THEREOF TO THE USER, OR FOR ANY CLAIMS OR LOSSES ARISING THERE FROM OR OCCASIONED THEREBY.

18. LIMITATION OF LIABILITY
OTHER THAN AS SET FORTH IN THE LIMITED WARRANTY, CLASSIC CREATION WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE AND CONSEQUENTIAL DAMAGES, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, PRODUCTS, SERVICES AND THE MARKETPLACE, THE INABILITY TO USE PRODUCTS, SERVICES AND THE MARKETPLACE OR THOSE RESULTING FROM ANY GOODS OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH THE SERVICES WHETHER SUCH DAMAGES ARISE UNDER THEORY OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE.

19. INDEMNITY
YOU AGREE TO DEFEND, INDEMNIFY AND HOLD CLASSIC CREATION AND OUR SUBSIDIARIES, PARENTS, AFFILIATES, OFFICERS, DIRECTORS, AGENTS, AND EMPLOYEES HARMLESS FROM AND AGAINST ANY AND ALL CLAIMS, LOSSES, LIABILITIES, COSTS AND EXPENSES (INCLUDING BUT NOT LIMITED TO ATTORNEYS FEES) ARISING FROM OR IN CONNECTION WITH (A) YOUR BREACH OF THIS USER AGREEMENT,INCLUDING THE DOCUMENTS INCORPORATED BY REFERENCE;(B) YOUR VIOLATION OF ANY STATE,FEDERAL FOREIGN OR INTERNATIONAL LAWS, CODES OR REGULATIONS; AND/OR(C) YOUR VIOLATION OF ANY THIRD PARTY RIGHTS, INCLUDING, BUT NOT LIMITED TO, INFRINGEMENT OF ANY COPYRIGHT, VIOLATION OF ANY PROPRIETARY RIGHT AND INVASION OF ANY PRIVACY RIGHTS. THIS OBLIGATION WILL SURVIVE THE TERMINATION OF THIS AGREEMENT.

20. INTELLECTUAL PROPERTY
20.1 Trademarks. Classic Creation’s names, logos and tag lines are trademarks of Classic Creation and any of its subsidiaries. All rights reserved. All other trademarks appearing on Classic Creation are the property of their respective owners. This User Agreement does not constitute a license to use any such trademarks.

20.2 Copyrights and Copyright Agent. Classic Creation respects the rights of all copyright holders and in this regard, Classic Creation has adopted and implemented a policy that provides for the termination inappropriate circumstances of subscribers and account holders who infringe the rights of copyright holders. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide Classic Creation the following information as required by the relevant and prevailing Laws and Acts:

(a) A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;

(b) Identification of the copyright work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;

(c) Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;

(d) Information reasonably sufficient to permit us to contact the complaining party;

(e) A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and

(f) A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

21. APPLICABLE LAW AND DISPUTE RESOLUTION
21.1 Governing Law. Any actions arising out of, or in any manner affecting the interpretation of, this Agreement as they pertain to the Marketplace, the Site, any service or any Product, whether under  this Agreement or otherwise shall be governed solely by, and construed solely in accordance with, the laws of Malaysia, excluding (i) conflict of laws principles; (ii) the United Nations Convention on Contracts for the International Sale of Goods;(iii) the 1974 Convention on the Limitation Period in the International Sale of Goods; and (iv) the Protocol amending the 1974 Convention, done at Vienna April 11, 1980. You hereby consent to the exclusive jurisdiction and venue of courts located in Malaysia for litigation of disputes under the Agreement.

21.2 Arbitration/Mediation/Dispute Resolution.
YOU AGREE THAT ANY DISPUTE, CONTROVERSY OR CLAIM ARISING OUT OF OR RELATING TO THIS AGREEMENT SHALL BE SETTLED BY BINDING ARBITRATION, MEDIATION OR DISPUTE RESOLUTION AS THE CASE MAY WARRANT IN ACCORDANCE WITH THE COMMERCIAL RULES OF ARBITRATION, MEDIATION AND DISPUTE RESOLUTION PREVAILING IN MALAYSIA. ANY SUCH DISPUTE, CONTROVERSY OR CLAIM SHALL BE ARBITRATED, MEDIATED OR RESOLVED ON AN INDIVIDUAL BASIS, AND SHALL NOT BE CONSOLIDATED IN ANY ARBITRATION, MEDIATION OR RESOLUTION WITH ANY DISPUTE, CLAIM OR CONTROVERSY OF ANY OTHER PARTY.THE ARBITRATION, MEDIATION OR RESOLUTION SHALL BE CONDUCTED IN MALAYSIA AND JUDGMENT ON THE ARBITRATION, MEDIATION OR RESOLUTION AWARD MAY BE ENTERED INTO ANY COURT HAVING JURISDICTION THEREOF.EITHER YOU OR CLASSIC CREATION MAY SEEK ANY INTERIM OR PRELIMINARY RELIEF FROM A COURT OF COMPETENT JURISDICTION IN MALAYSIA IF NECESSARY TO PROTECT THE RIGHTS OR PROPERTY OF YOU OR CLASSIC CREATION PENDING THE COMPLETION OF ARBITRATION, MEDIATION OR RESOLUTION AND YOU HEREBY IRREVOCABLY AND UNCONDITIONALLY CONSENT AND SUBMIT TO THE EXCLUSIVE JURISDICTION OF SUCH COURTS OVER ANY SUIT, ACTION OR PROCEEDING ARISING OUT OF THESE TERMS AND CONDITIONS.

22. LEGAL NOTICE AND GENERAL PROVISIONS
22.1 Entire Agreement. This User Agreement constitutes the entire agreement of the parties with respect to the subject matter hereof and supersedes and cancels all prior and contemporaneous agreements, claims, representations and understandings of the parties in connection with the subject matter hereof.

22.2 No Agency; Third-Party Beneficiary. Classic Creation is not your agent, fiduciary, trustee or other representative. Nothing expressed or mentioned in or implied from this Agreement is intended or shall be construed to give to any person other than the parties hereto any legal or equitable right, remedy or claim under or in respect to this User Agreement. This User Agreement and all of the representations, warranties, covenants, conditions and provisions hereof are intended to be and are for the sole and exclusive benefit of Classic Creation and you.

22.3 Severability. If any provision of this User Agreement shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and conditions and shall not affect the validity and enforceability of any remaining provisions.

22.4 No Waiver. Classic Creation’s failure to enforce the strict performance of any provision of this User Agreement will not constitute a waiver of Classic Creation’s right to subsequently enforce such provision or any other provisions of this User Agreement.

22.5 Headings. The section headings used herein are for convenience only and shall not be given any legal import.

23. CLASSIC CREATION’S LIMITED WARRANTY
This Limited Warranty gives you specific legal rights and you may also have other rights which vary from or jurisdiction to jurisdiction. This Limited Warranty covers any products purchased from Classic Creation. You are encouraged to read all of this Limited Warranty to determine your rights to warranty service. You must have proof of purchase to receive warranty service. Proof of purchase is a sales receipt or other document (which may be an email or other electronic document) showing that you purchased the Product.

23.1 WHAT DOES THIS LIMITED WARRANTY COVER?
Classic Creation warrants that the Product will substantially conform to the description of the Product on the Site, subject to the terms and limitations of this Limited Warranty.

23.2 WHAT IS THE LIMITED WARRANTY PERIOD?
The Limited Warranty Period is 48 hours from the date of receipt of Product or package, by which time a claim must be made to Classic Creation by email.

23.3 WHAT DO I GET UNDER THIS LIMITED WARRANTY?
If the Product fails to substantially conform to the description of the Product on the Site, Classic Creation will provide a full refund, including the original cost of shipping and a similar amount of return shipping.

23.4 HOW TO RETURN A PRODUCT - CHECKLIST
Make sure you have:

•your Classic Creation Username
•the Listing or Item number of the Product you wish to return
•your proof of payment
•a detailed reason for your return.

Please DO NOT remove the tag on the Product. Once the tag is removed, Classic Creation will not accept the Product for a return.

Ship the Product for which you are returning and your proof of purchase to the address provided to you by the Classic Creation.

Returns must be received by Classic Creation not later than 7 working days (for Malaysian customers) or 14 working days (for International customers) from the date of Classic Creation's acceptance of your claim.

You shall be solely responsible for lost package or missing or damaged items in the package that you return to Classic Creation.

23.5 WHAT THIS LIMITED WARRANTY DOES NOT COVER
This Limited Warranty does not cover, among other things, any of the following, or damages related to any of the following or other non-defect-related problems:

  • Failure of any other product used in conjunction with the Product;
  • Surface scratches on the Product;
  • Improper use of the Product;
  • Any alteration or modification made to all or any part of the Product after you purchase the Product;
  • Labor charges for installation or setup of the Product;
  • Damage or inoperability of the Product due to accident, lightning, unauthorized repair or other cause not within the control of Classic Creation;
  • Operation of the product in any country other than the country for which it was designed, manufactured, approved and/or authorized;
  • Use of the Product for commercial or institutional purposes; and,
  • Access connections (internet), including charges from your communications provider even if you choose to return the Product and otherwise have no use for such access connections.

24. LIMITATION OF LIABILITY AND DISCLAIMERS
THIS LIMITED WARRANTY IS PROVIDED IN LIEU OF ANY AND ALL EXPRESS WARRANTIES. ALL IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF THE LIMITED WARRANTY PERIOD AND NO WARRANTIES,WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER SUCH PERIOD.

CLASSIC CREATION’S RESPONSIBILITY FOR RETURNS OR REMEDIES ON THE PRODUCT IS LIMITED TO REFUND OF PURCHASE PRICE AS SET FORTH IN THIS LIMITED WARRANTY. THE PRECEDING LIMITED WARRANTY CONSTITUTES CLASSIC CREATION’S ONLY OBLIGATION TO YOU AND REPRESENTS YOUR EXCLUSIVE REMEDY AGAINST CLASSIC CREATION. IN NO EVENT WILL CLASSIC CREATION BE LIABLE FOR INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, REGARDLESS OF WHETHER YOUR CLAIMS ARE BASED ON BREACH OF CONTRACT,TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR OTHER THEORIES, INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR THE PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR FOR ANY DAMAGE THAT MAY RESULT FROM YOUR USE OR OWNERSHIP OF THE PRODUCT.. THE LIMITATIONS SET FORTH IN THIS LIMITED WARRANTY SHALL NOT APPLY TO THE EXTENT THAT THEY ARE PROHIBITED BY LAW.

No person or entity is authorized to give any other warranty or to assume any other obligation on behalf of Classic Creation. Any provision of this Limited Warranty prohibited or unenforceable in any jurisdiction shall be ineffective only to the extent of such prohibition and shall not invalidate any of the remaining provisions of this Limited Warranty.

25. OTHER MANUFACTURERS’ WARRANTIES
Certain manufacturers of Product sold by Classic Creation may offer other warranty terms for the Product. Check with the Product manufacturer for details. You must look to the applicable manufacturer for any Product warranty offered by such manufacturer and not Classic Creation.



 

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Testimonials

 

Hi, I've already received the parcel around 1.30pm delivered to my house. Thank you so much for your concern and will continue making purchase of your enchanting gemstone jewellery. Thank you.


Nurfazliwati Zainal
Kulai, Johor

 

Saya dah terima barang dalam keadaan baik.Terima kasih. Terima kasih juga untuk servis anda selama ini. Saya sangat berpuas hati.


Mohd Yuwandy
Sipitang, Sabah

 

I would like to say a big thank you for the great service, keeping me updated and very fast delivery of the ring. Will definitely look to you in the future for similar purchases.


William Atkin
Kuala Lumpur

hi anna..it suit but a bit loose..but its suit at my left hand..have to order size 6 if i want to order a new ring..really love it..really excited..good service..really make my day..tq
*:x lovestruck

Leza
Johor Bahru

 

Thanks again for following up on the delivery. It arrived on a couple of days earlier. I was very impressed with the post-purchase customer service. Following up with the customers is always a nice touch. The free gift was also very generous and much appreciated. Will definitely shop here again in the future.


Victor Chew
Australia

 

Yes, She really like the products very much ... and so much happy to receive such a wonderful gift. I really thank Classic creation for the products & services they are offering ..looking forward to purchase more and more with classic creation. Even the collection also looking so good. A special thanks for you guys from my wife too.


Karthick & Lina Rose
United States

 

I was worried about the watch I bought. Too many fakes from China. After checking, your watch was genuine. Thank u.


Terence G
Johore Bharu

 

I love the items I bought from Classic Creation. They are all very lovely and good quality.


Rivlyn Lim
Serdang, Selangor

 

Semua cantik-cantik dan murah giler


Zairina Jaffar
Ipoh, Perak

 

My wife likes the watch very much. Now she is asking for jewelery. Many items you have. Will buy more.


K. Dass
Kuala Lumpur

 

Wah! Every item is nice and not expensive. Let me know whenever there's a new arrival.


Madam Tang
Sg Petani, Kedah

 

Hello! Tell me you are sending to Ukraine? How much is shipping? What service delivery? is there a fee for the weight of a parcel? in what currency payment and the exchange rate? I would really wait. Thank you!


Natalja Bagaljuk
Ukraine

 

 

Quotes Of The Day

"If you really have no time to go shopping, do it online. It's  fast, easy and sometimes even cheaper."
- Nadia Heng,
Miss Malaysia World 2010

As quoted in the Life & Times section of the New Straits Times on 25 Dec, 2011
 

"Jewellery will never go out of style as it holds much value and is fashionable. You can always put on a necklace or a bangle to dress up an outfit. And women don't like being seen with the same piece more than once, so they are bound to own more than one item of jewellery."
- Johnson Lim,
CEO, Elite Expo Sdn. Bhd.
As quoted in the MetroBiz section of the Star on 3 July, 2012


"Demand for jewellery in the local market is also growing. While jewellery was previously a fancy toy for the rich, mass production of jewellery has made it more affordable for everyone else. Now, everyone can own jewellery."
- Ng Yih Pyng,
President, Federation of Goldsmiths and Jewellers Association of Malaysia
As quoted in the MetroBiz section of the Star on 3 July, 2012